Our goal is to keep our staff, community and families healthy and safe. We are currently closed except for emergencies. Livermore Optometry will slowly re-open with more hours and services by appointment only on May 11.
We are not accepting walk-in patients for any reason.
We are currently working on our schedule moving forward - if you had or have an appointment in April or May, WE WILL CONTACT YOU. Please click here for our letter to you.
Please see the common questions below before calling our office. We are answering phones between 8am-12pm M-F
Q: What is an eye emergency?
A: There are many types of eye emergencies. Some of these can be handled over the phone or with a video visit and some may require you to come into and office. Please call our office if you have any of the following:
- New flashes or floaters in your vision
- Loss of vision
- Pain in or around your eye
- Injury to or around the eye
- Abnormal discharge
Q: I see Dr. Faith in May every year - should I call to find out when my appointment is?
A: Please do not call us. We will contact you to reschedule as soon as we can. We are keeping track of all the appointments we have had to cancel since March 17 and will be reaching out as soon.
Q: I broke my glasses and I can not see; is that an emergency?
A: Yes! We may be able to repair your glasses or we can help by re-ordering your same frame and prescription.
Q: I am out of contact lenses. Can I still order contacts through Livermore Optometry?
A: Yes! Please go to our online store and order contacts. If you have insurance that you would like to use, please call our office between 8am-12pm M-F.
Q: My contact lens prescription expired in March 2020. What now?
A: Please call our office and we can help you.
Q: My contact lenses are really bothering me, can I see the doctor?
A: We are limiting the visits to our office. If you are having trouble with your contact lenses, please wear your glasses for the time being. If you have a medical condition in which you have to wear contact lenses, please call our office.
Q: I haven't had an eye examination in 2 years and I feel like my vision has changed. Can I make an appointment?
A: The American Optometric Association and the Centers for Disease Control have mandated that we are not to see routine examinations. We are sorry for the inconvenience.